Shipping Policy
Domdera offers free shipping on eligible orders shipped within the United States.
Shipping Destinations
Domdera currently ships only to addresses within the United States.
We do not currently ship to international destinations. Orders placed with a shipping address outside the United States may be canceled and refunded.
Order Processing Time
Orders are usually processed within 1–2 business days after payment is successfully received and verified.
Business days are Monday through Friday, excluding holidays.
Shipping Time
Estimated shipping time is typically 3–5 business days after your order has been processed and shipped.
Total Estimated Delivery Time
Total estimated delivery time is generally:
1–2 business days handling time plus 3–5 business days shipping time.
This means most orders are estimated to arrive within 4–7 business days after payment approval, depending on carrier service and delivery location.
Order Cut-Off Time
The daily order cut-off time is 11:00 PM Eastern Time.
Orders placed after the cut-off time may begin processing on the next business day.
Shipping Cost
Domdera offers free shipping on eligible orders shipped within the United States.
Shipping Confirmation
Once your order ships, you may receive a shipping confirmation email with tracking information if tracking is available.
Shipping Delays
While we work to ship orders within the stated timeframe, delays may occur due to weather, carrier issues, address problems, holidays, high order volume, supply interruptions, or circumstances outside our control.
If we become aware that your order cannot ship within the advertised timeframe, we will notify you and provide available options, which may include accepting the delay or canceling the order for a refund.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Domdera is not responsible for delays or losses caused by incorrect or incomplete addresses.
If you notice an address error, contact us immediately at contact@domdera.com. We cannot guarantee changes after an order has started processing or shipped.
Lost or Missing Packages
If tracking shows your package was delivered but you cannot locate it, please check with household members, neighbors, building management, and the carrier. If the package is still missing, contact us at contact@domdera.com and we will help review the issue.
Damaged Items During Shipping
If your item arrives damaged, contact us within a reasonable time after delivery. Please include your order number, photos of the damaged item, photos of the packaging, and a description of the issue.